By IST NEWSDESK
Telstra unveiled plans to launch next month Telstra Gateway Max 2, a premium device with advanced technology to support all connection types through VDSL, ADSL FIBRE and NBN. This was revealed by Stuart Bird, Telstra Executive Director for Fixed Products and Services at a Multicultural Media conference on 22 August, 2016.
“Video now makes up almost two-thirds of the data carried over our fixed network. The new Gateway Max 2 will help customer stream, surf and share with less interruption and better in-home coverage, all at the same time,” Mr Bird said.
He also revealed Telstra plans to make international calls easier and more affordable than ever for customers to keep in touch with loved ones when it includes unlimited standard international calls on selected mobile and home internet plans from tomorrow.
The new plans will include calls to some of the most popular countries Australians call including India, China, Hong Kong, USA, Canada, UK, New Zealand, Malaysia, Singapore and South Korea.
Mr. Bird, said with Telstra customers making more than 130 million international calls each year, the need to cater to customers calling friends and family overseas has never been greater.
“From speaking to customers, we know that many families are spread across multiple continents and it’s important to have an easy and affordable way to stay in touch,” Mr Bird said.
Telstra will also offer to customers on selected mobile and broadband plans including 3 month subscriptions to video streaming services –Netflix, Stan and presto.
Telstra is also launching international language content starting with YuppTV, the largest content streaming service offering Desi entertainment with more than 250 TV channels and 5000 movies in 13 languages. As part of the launch, new YuppTV subscribers that sign up on Telstra TV will receive an exclusive 30-day free trial offer until the end of October.
Ms. April Cooper, Telstra Head of Customer experience said customer service call centres are now handling multilingual customers’ calls. This will boost support for people who speak languages other than English. Telstra is also launching first on-line hub with details about Telstra stores with multi-lingual staff and contact centre where 9 different languages are spoken. Customers can access on-line hub by visiting Telstra.com/calloverseas.