Christmas calls to family and friends overseas will be cheaper with Telstra’s launch of improved International Value Packs.
Telstra Consumer Executive Director, Rebekah O’Flaherty, said the reduced international call rates meant calls to overseas landlines and mobile services in more than 70 countries, will cost as little as two cents per minute (plus call connection fee).
“Telstra’s new International Value Pack is ideal for budget-conscious people wanting to control their costs, avoid hidden charges and enjoy the convenience of calling directly from their home phones – without having to worry about prepaid SIM cards or how much credit they have left on phone cards.
“Staying connected is so important during this traditional period of the year, so it is fitting that Telstra helps provide an inexpensive way to keep in touch with family and friends in many countries around the world,” Ms O’Flaherty said.
For just $10 extra per month on top of the normal monthly access fee of their eligible Telstra home phone, International Value Pack customers can enjoy low international rates, including:
|International Value Pack Rates|
|Country||Per Minute Landline Rates||Per Minute Mobile Rates|
|India||5 cents||5 cents|
|USA||2 cents||2 cents|
|UK||2 cents||35 cents|
|Singapore||2 cents||5 cents|
To help customers whose native language is not English, Telstra also operates a multicultural call centre with telecommunication support in nine languages.
“Christmas and the holiday season can be tough if you’re separated from friends and family on the other side of the world. It goes without saying that being able to communicate in your native language can be so much easier and it’s important that our customers feel comfortable and can express their needs easily,” Ms O’Flaherty said.
Telstra has offered multicultural services to customers for more than 15 years and in 2003 extended the service to include small businesses. If a customer does not speak one of the nine languages currently offered by Telstra, their request will be responded to by the Translating & Interpreting Service (TIS), which is available 24 hours a day, seven days a week.
For more information on Telstra’s International Value Pack, simply visit www.telstra.com/ivp or call 13 22 00.